Accounts Receivable Specialist Job – Atlanta, GA

Why You'll Love This Job

Altus Fire & Life Safety is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.

Altus Fire & Life Safety Company, looking for a Collections Specialist to join our team! This position will support the daily accounting operations while also driving process improvements.

We value our well-being just as much as our hard work.  We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.

Hourly Rate: $26 -$28 / Hour

Responsibilities

Account Management & Reconciliation

Maintain assigned portfolio of accounts with accuracy and timeliness.
Reconcile invoices, payments, and credits to ensure account accuracy.
Partner with Sales, Operations, and Finance teams to gather information required for resolving customer account issues.

Collections Activities

Distribute monthly or bi-weekly statements, invoices, and dunning letters as required by NetSuite cadence.
Place weekly collection calls to customers with items aged 30 days or more.
Maintain complete and accurate call logs in NetSuite, including date, contact name, phone number, and a summary of discussions.
Update customer records with any new or relevant account information.

Credit & Dispute Management

Gather all supporting documentation for credit memo requests.
Submit complete credit memo packages to the Accounts Receivable Manager for review and approval.
Once approved, initiate the credit memo and file documentation in the appropriate customer folder.
Identify and escalate accounts requiring management involvement by submitting detailed summaries with supporting documentation via urgent delivery and read receipts.

Reporting & Recordkeeping

Run and review weekly aging reports for all assigned Branches.
Maintain accurate and detailed notes on all correspondence within NetSuite and aging reports.
Be prepared to discuss and provide updates on any account within the top 25 of the portfolio on a weekly basis.

Cash Application Support

Partner with the Cash Applications team to validate and process payments received through collections efforts.
Ensure payments are applied accurately and in real time.
Send updated statements to customers upon payment application

Skills & Qualifications

2+ years of experience in an accounting or finance support role
Strong understanding of basic accounting principals
Proficiency in Microsoft Excel (pivot tables, v-lookups, formulas, etc.)
Experience with NetSuite or similar ERP systems preferred
Proven track record of managing priorities, meeting deadlines, and maintaining confidentiality

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