Administrative & Operations Coordinator JobMarengo, OH

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Why You'll Love This Job

Altus is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.

ePro Services, and Altus Fire and Life Safety company, located in Marengo, Ohio is looking for an Administrative & Operations Coordinator to join our team!  

We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.

Responsibilities

Office & Customer Support
  • Assist with answering incoming phone calls
  • Provide professional customer interaction and call routing
  • Support message taking and internal communication flow
Payroll & Administrative Support
  • Assist with payroll-related data entry and verification
  • Maintain confidentiality of employee records
  • Maintain customer agreements and renewals
Scheduling & Coordination
  • Assist with technician scheduling and dispatch support
  • Support coordination of service calls, inspections, vendors, portal compliance and follow-ups
Safety & Compliance (OSHA Recordables)
  • Assist with tracking OSHA Recordable incidents
  • Assist FSI Safety Officer in maintaining documentation and internal safety records
  • Support compliance reporting and administrative follow-up
Accounts Receivable
  • Assist with invoicing customers, past due notices
  • Collections via phone and email
  • Coordinate with management on reporting accuracy
Procurement & Office Support
  • Order employee uniforms / clothing as directed
  • Purchase miscellaneous office supplies
  • Assist with vendor coordination when needed
Employee & Office Support Functions
  • Support internal office administrative needs
  • Assist management with miscellaneous operational tasks

Skills & Qualifications

  • 2+ years relevant experience; administrative, coordination, or operational experience, particularly in service, construction, project coordination, or similar environments.
  • Strong organizational & multitasking ability
  • Attention to detail and accuracy
  • Professional communication skills
  • Comfort handling confidential information
  • Strong computer proficiency (Microsoft Office / excel)
  • Ability to work in a fast-paced service environment
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Job Number: 174557

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